True change brings benefit to all. When there is someone who is behaving in a way that is not right, the usual reaction is to have negative feelings for that person. All words and actions based on this negative attitude will naturally create negativity. Instead it is good to see what could be done to benefit the other person. Raising complaints only takes away inner peace. When we bring about a change that benefits even the person who is making the mistake, we are able to remain in peace with all types of people. We are not worried about why a person is behaving in a particular way, but we are able to see what is to be done in order to remove that particular negativity. The hatred is not for the person but for the negativity itself.
~ Brahma Kumaris, Mt Abu.