Mercy means to give courage. The one who is merciful is able to give courage to the ones who are weak, because of the ability to look at the positive qualities in them. The weak ones are made weaker with negative and discouraging talk, but are encouraged to discover and use the strengths that are hidden within. So real mercy will give the courage to the other person to change too. When we have mercy on others, we will never lose hope on anyone, but will continue to have good wishes for everyone. Whatever the kind of person, even with the most negative situation, I will find our stock of good wishes to always be full. So we are able to be free from the expectation from the others to bring about a change immediately.
~ Brahma Kumaris, Mt Abu.